Design & Strategy
I’m Victor J. Brunetti, an Experience Design leader, and I craft experiences which delight users with utility and joy.
Portfolio
-
![Cruise]()
Cruise
Tomorrow’s Autonomy Today
-
![Google Shopping Ads]()
Google Shopping Ads
Meeting Customers Where They Are
-
![Google Customer Conversations Platform]()
Google Customer Conversations Platform
AI-powered Contact Center of the Future
-
![Swag]()
Swag
Unifying Teams with Identity & SWAG
-
![Vitals]()
Vitals
Lowering Prices by Shopping for Healthcare
-
![McKinsey & Company]()
McKinsey & Company
Upping a Legacy Telco’s Game
-
![McKinsey & Company]()
McKinsey & Company
Increasing Pharma Efficacy with Digital
-
![Morgan Stanley]()
Morgan Stanley
Reimagining Investment Management
-
![Facebook]()
Facebook
Taking on Yelp at Facebook with Questions
-
![Gen Art]()
Generative Art
Generating Images with Flash ActionScript 2.0
Case Studies
-
![Cruise]()
Tomorrow’s Autonomy Today
Let's get this out of the way upfront: Autonomous vehicles don’t exist. What we call "robot cars," "robotaxis," or "autopilot" is actually a combination of fully autonomous systems, partially autonomous systems, and Remote Assistants (tele-ops people). Today's vision of autonomy is delivered through a combination of an autonomous stack (onboard sensors + AI) and Remote Assistance.
-
![Google]()
AI-powered Contact Center of the Future
By 2018, Google’s supported product portfolio had grown exponentially compared to just 5 years prior, with no end in sight. Phones, watches, tablets and laptops, connected home devices, TV & media, Workspace, Ads, Search and Maps, etc. needed a human agent on standby if something went wrong. The cost of supporting these products with staffed contact centers risked exploding out of control.
